The answer,
where the
customer is.
Your floor already knows whether you have it in a 32. It just isn't where the customer is standing. cuesea puts the answer in front of the person serving them — hands free, in about three seconds, from your own records.
- OPEN 40S
- DENIM
- YOU
01 / The floor today
Every answer costs you a walk away from the customer.
of retailers say associates spend two to three hours a shift on manual lookups instead of on the floor.
of associates say customers now expect them to find stock on the spot — up from 66% a decade ago.
get less than half a day of training before they are on the floor. The expectation went up; the preparation went down.
Nobody loses the sale at the till. They lose it in the ninety seconds the associate spends looking for a stockroom answer.
cuesea does not add a screen to that ninety seconds. It removes the ninety seconds.
02 / What it does
Four things, and they all end in the same place.
Pick one. The glass on the right is the real rendering — this is exactly what the floor sees.
Tap to change the glass
- SIZE 32
- BARREL
- DENIM
The rule underneath all four
Answers come from records you hold — never from a model's guess about your stock. And “I can't see stock right now” is a different sentence from “we don't carry that.” An associate who gets confidently told the wrong thing twice stops using the tool, and they are right to.
03 / Where it fits
The room changes. The grammar does not.
Apparel, footwear, home
Fitting-room requests, per-size stock, the online cart they left this morning.
Restaurants, hotels, venues
Allergies, the usual, the returning guest — before the greeting, not after it.
HVAC, utilities, facilities
Last call, warranty, the part number, and whether it is on the van.
Retail is live today. Hospitality and field service run on the same engine and are looking for design partners — the work is the adapter, not the product.
- OPEN 40S
- DENIM
- YOU
04 / What it connects to
Twenty minutes to your first answer.
Live today · Shopify
Orders, customers, tags and notes. Products down to the variant, so “do you have it in a 32” is answered per size rather than per style. Abandoned online carts. Loyalty tier and points derived from lifetime spend.
How you connect
You create a custom app in your own admin and paste the token in. We test it on save and tell you which scopes it actually carries — no app review, no agency, no shared deployment. Your credentials are sealed with a key our database never sees.
Next, and in that order
Inventory beyond the POS — the back-of-house sheet that actually knows. Then your brand and service guidelines as context, so the answer sounds like you. Then a second POS adapter, driven by whoever signs first.
The doors a customer can come through
Each one carries its own consent class, and the system will not let a weak door claim a strong one:
- Tap a plate — an NFC tag on the wall. Eleven dollars, no battery, no app.
- Scan a QR — the same plate, the other half.
- Your own app — one universal link and one POST; no SDK, no background location.
- Wallet pass, collection, appointment — identity as a by-product of something they already did.
- An associate asks — recorded honestly as the weakest door, because it is how retail already works.
What you do not have to do
- No cameras, anywhere.
- No beacons required — a plate on a wall is the zone.
- No glasses required. Phone first, always.
- No customer database required. The request half works on day one in a store that has never collected an email address.
- No rip and replace. cuesea reads what you already keep.
05 / Where it shows up
Start on the phone in their pocket. Upgrade the surface later.
Phone
The associate's own device, or the store handheld. Requests, answers, comms and the customer card. This is where a pilot starts.
Cue Studio · desktop
The manager's view: what is waiting on the floor, who claimed it, what was said, and which associate assisted which sale.
Cue Lens · glasses
The same sentence in the line of sight, running on Even Realities G2 today. Optional, never a line item on your invoice.
Cue Console
Where you connect a store, add people, pair a device, set retention and see whether every door is answering.
The claim that matters
Every other tool on this floor — clienteling suites, POS, your own back office — asks the associate to break eye contact, pick up a device and search. cuesea is the one where the answer arrives instead. That is an interaction difference, not a feature difference, and it holds on whichever surface you pick.
06 / For your legal and security review
Built to survive the review, not to argue with it.
No cameras. No biometrics.
Nobody is identified by their face, ever. The glasses we run on have no camera at all. Where a phone camera is used it photographs a tag or a part — things, never people — and it is off by default per store.
Opt-in at every door
No passive matching. Each door records what agreement stands behind it, and a caller cannot claim a stronger one than it has. One tap on Stop closes every session and cancels their open requests. Presence expires by itself after 45 minutes.
No path, no dwell, no tracking
Presence is a moment at a place. There is no table that reconstructs someone's walk through your store — a test asserts the columns are absent, so it cannot quietly grow one.
Your credentials, sealed
Per-store tokens encrypted AES-256-GCM under a key the database never holds. No cuesea screen and no cuesea employee can read one back. One deployment, isolated per tenant, with tests that assert the isolation.
No customer list to leak
There is deliberately no endpoint that enumerates your customers. Depth arrives only for someone who has already opted in, in the moment they are standing there.
Retention with receipts
You set the window. Personal data is redacted on a timer — transcripts, answers, cue lines, the customer pointer — while the operational skeleton survives, so switching it on does not cost you your quarter. Every sweep leaves a record.
Camera-free is a legal-clearance accelerator, not a limitation. It is the difference between a pilot that clears a general counsel in weeks and one that does not clear at all in a two-party-consent state.
07 / Known edges
What we would rather tell you now.
Every vendor's deck has a slide this honest missing from it. Here is ours, and all of it is in flight.
08 / The rollout
Twelve weeks, with a holdout, or it proves nothing.
Connect
- Store connected through Console; scopes verified on save
- Plates printed and mounted per zone, tags locked
- Retention window and privacy toggles set with your team
Baseline
- Associates trained — it is one gesture and one sentence
- Holdout group chosen: same store, same shifts, no cue
- Baseline measured before anything is claimed
Measure
- Requests answered, and time from request to answer
- Assisted sales, attributed to the associate who assisted
- Basket and units per transaction against the holdout
The one number we are trying to move: incremental revenue per associate per shift.
Kill criteria agreed before week one. If the holdout keeps up, we say so and you stop — a pilot that cannot fail is not a measurement, it is a marketing exercise.
09 / Commercial
Priced beside a POS seat, not above it.
Self-serve · Shopify
Connect your own store, invite your team, print your plates. Monthly, no minimum term, phone-first. Bring glasses if and when you want them.
Chains · 10–50 stores
A paid twelve-week pilot with a measured holdout, converting to annual on the evidence. Security review support and zone setup included.
Hardware
We do not sell glasses, take a margin on them, or require them. If you want a pair for the pilot we will tell you exactly which to buy and what it will cost you.
10 / Start
See it on your own store.
Thirty minutes. We connect a Shopify store, you ask it something you know the answer to, and you watch it either get it right or say honestly that it can't see. That demo is the whole sales process.
- YOUR STORE
- YOUR DATA
- NO SLIDES